Support Center
We're here to help you get the most out of Chefrson.
Contact Us
Need help? Our support team is ready to assist you.
Email: support@chefrson.com
Response Time: We typically respond within 24-48 hours.
Frequently Asked Questions
How do I create an account?
You can create an account by tapping "Sign Up" on the login screen. Enter your email address and create a password, or sign up using your Google account for faster access.
How do I add items to my inventory?
Navigate to the Inventory tab and tap the "+" button. You can manually add items, scan barcodes, or use our AI-powered vision feature on paid plans to scan receipts and product shelves.
What's included in the paid plans?
Chefrson has three plans: Free, Starter, and Pro. Free keeps core kitchen workflows plus bounded monthly AI usage. Starter increases those monthly AI limits for everyday cooking at $5/month or $49/year, and Pro raises them further at $12.99/month or $129.99/year. Signed-in free users keep core kitchen workflows and get starter monthly AI usage. See Pricing for the current limits and feature details.
How do I cancel my subscription?
To cancel, go to Settings → Billing and tap "Cancel Subscription". If you subscribed through the App Store or Google Play, you'll need to manage your subscription through your device's subscription settings.
How do I delete my account?
Go to Settings → Account → Delete Account. This will permanently delete your account and all associated data. This action cannot be undone.
Is my data secure?
Yes! We use industry-standard encryption for all data in transit and at rest. Your personal information is protected and we never sell your data to third parties. See our Privacy Policy for details.
The app isn't working properly. What should I do?
Try these steps: 1) Force close and reopen the app, 2) Check your internet connection, 3) Update to the latest version from the App Store or Google Play, 4) Log out and log back in. If issues persist, contact us at support@chefrson.com.
Feature Requests
Have an idea for a new feature? We love hearing from our users! Send your suggestions to feedback@chefrson.com
Report a Bug
Found a bug? Please let us know so we can fix it. When reporting, include:
- Your device type and operating system version
- App version (found in Settings → About)
- Steps to reproduce the issue
- Screenshots if applicable
Send bug reports to bugs@chefrson.com